Wilfrid Smith Ltd

Wilfrid Smith Ltd supply chemical and mineral raw materials to large corporations.

Its main areas of activity include Plastics, pharmaceutical, refractory, and horticulture. It helps produce products that are used by millions every day.

Commercial Director Andrew Roberts said, “The Drill Down to orders that instantly show order status mean we can readily find what is on order from principal suppliers and what has been ordered by customers.

The integration between the Order Processing and Stock Modules and the ability to ‘reserve out’ stock mean we now know what the stock availability is and for the first time can track orders efficiently.”

“We used to rely on printed Stock reports and Aged Debt listings which inevitably went quickly out of date. Now we just go into the Access Sales Ledger and Stock Module and get information such as the credit status of a customer or stock availability whilst on the phone. It truly is information at our fingertips.”<br>
“Now with Access Accounts we can produce very professional reports that meet our exact requirements, which are attractive to look at and easy to read. In the past we could only produce limited reports with a bland line of figures. Our business is all about supply – placing, ordering and receiving goods, receiving orders and delivering goods. Consequently monitoring stock and tracking orders are essential, if we’re to operate efficiently.”